JOB SUMMARY: The Property Manager is fully accountable for all day-to-day property operations, overseeing and enhancing the value of the property.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.)
• Prepare annual budgets and income projections in a timely and accurate manner
• Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner
• Ensure that all deposits match the bank deposits and work closely with accounting to ensure accuracy.
• Ensure that A/P invoices are coded and submitted to accounting for payment, handle petty cash and all funds
• Complete Monthly budget reports for owners for multiple properties
• Work closely with accounting to ensure accuracy of reports
• Ensure property is rented to fullest capacity
• Work closely with residents and case managers to ensure annual renewals are being completed in a timely manner
• Utilize marketing strategies to secure prospective residents
• Work closely with partners to receive referrals and host tours
• Responsible for weekly occupancy reports
• Prepare and/or implement procedures and systems within Agency guidelines to ensure orderly, efficient workflow
• Confirm all leases and corresponding paperwork are completed and input into the software System accurately and on a timely basis
• Ensure current resident files are properly maintained
• Ensure all administrative paperwork is accurate, complete, and submitted on a timely basis
• Lead an emergency team for community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.)
• Handle resident concerns and requests on a timely basis to ensure resident satisfaction with management
• Ensure distribution of all community-issued notices (i.e., bad weather, emergency, etc.)
• Consistently implement policies of the community
• Generate necessary legal action, documents and process in accordance with State and Company guidelines
• Coordinate maintenance schedule and assignments with Facilities Manager
• Maintain community appearance and ensure repairs are noted and completed on a timely basis
• Ensure that all service requests are recorded and communicated appropriately to maintenance
• Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance
• Frequently walk the property for deficiencies and schedule repairs as needed
• Schedule quarterly unit inspections for residents to maintain a cleanliness standard for the community

OTHER DUTIES:

• Adhere to policies related to boundaries with and protection of clients.
• Complete required abuse prevention training (Safe Environment) and others, as required by program.
• Report suspicious and inappropriate behaviors.
• Follow mandated abuse reporting requirements.
• Adhere to job specific abuse risk management responsibilities.
• Adhere to procedures related to managing high-risk activities and supervising clients, as applicable.
• Respond quickly and effectively to policy and procedure violations using the organization’s disciplinary procedures.
• Provide staff with regular feedback regarding abuse risk prevention and a healthy reporting culture.
• Ensure required abuse prevention practices are followed and a healthy reporting culture is maintained
• Work with volunteers in your programs to ensure a positive experience for the clients we serve and the volunteer. This may include some elements of supervision, training, and feedback on performance for some volunteers in your program, depending on the project at hand.
• Other duties as assigned by supervisor.

EDUCATION & TRAINING:

• Bachelor’s degree preferred.
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred

KNOWLEDGE, SKILLS & ABILITIES:

• A minimum of 5+ years Property Manager experience required.
• A minimum of 2+ years as a Leasing Consultant required.
• Yardi experience preferred
• LIHTC and Voucher experience required
• Achieve Fair Housing certification prior to interaction with prospects or residents
• Excellent interpersonal and communication skills; verbal and written communication skills
• Ability to respond to common inquires or complaints from clients, regulatory agencies, or members of the business community
• Ability to effectively interact with individuals from diverse cultures and ethnicities
• Computer literate and experience with MS Office suite of products
• Strong organizational and time management skills required
• Ability to multitask, work well under pressure and adapt to changes
• Ability to meet deadlines and stay on task
• Ability to work nights and weekends as needed

OTHER REQUIREMENTS: (background check, driving record, language, physical)

Background Check: This position requires a criminal background check

Physical demands: N/A

Driving Record: N/A

Health: N/A

Language requirements: Bilingual English/Spanish preferred

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Weekends as needed

Work Location: In person