Catholic Charities Careers

Are you looking for a job where you can make a difference?

Do you want to be part of improving the quality of life for people in need? Are you service-minded, compassionate, and committed to helping others?

Catholic Charities Dallas provides social services to the nine counties of the Diocese of Dallas. Want to enjoy your work and make an impact?

If so, keep reading – we have a job for YOU!

Our values

Service
Compassion
Integrity
Respect
Commitment

Open positions

 

 

Job Overview

The Director is responsible for specific programs of their mission area. This includes personnel administration, program management, fiscal planning and monitoring, accreditation compliance and risk management. He/she is also responsible for integrating the services of their mission into the services of the other agency missions, to ensure a seamless, holistic approach to client service at Catholic Charities of Dallas.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Develops annual operating plans which clearly defines program goals, objectives, and performance standards
  • Assists program managers in the development of program policies and procedures by evaluating and providing approval for drafts and amendments
  • Assist in the identification and development of resources (volunteers, grants as necessary to ensure successful program functioning, including the preparation of proposals)
  • Monitors program revenue and expenditures to ensure accountability and operation within budget constraints
  • Facilitates and/or conducts outreach activities including development and distribution of program information materials, and community presentations
  • Completes all necessary paperwork to ensure quality client service and compliance with funding requirement
  • Creates, writes and updates program proposals (grants/contracts)
  • Completes all necessary paperwork to ensure quality client services and compliance with funding requirements
  • Develops an effective working relationship with other program directors and leadership teams in other departments (development, HR, accounting, etc.)
  • Responsible for personnel administration providing appropriate training to staff and participation in agency training as necessary; ensuring adherence to agency policies and procedures by staff, volunteers and clients; delegation of specific areas of responsibility to staff; presiding at regular staff meetings
  • Responsible for the timely, effective communication to program staff
  • Responsible for compliance with all licensing and contractual requirements (programmatic and fiscal)
  • You will ensure that volunteers are wisely, carefully, and responsibly managed, all for the benefit of the clients we serve.

OTHER DUTIES:

  • Responsible for outcome reporting and audits
  • Provides for the implementation of safe environment and other risk management policies and procedures by staff Represents programs to the public and identify new opportunities for service by the agency
  • Supports the Missions, Values, and Vision of Catholic Charities of Dallas
  • Adhere to policies related to boundaries with and protection of clients.
  • Complete required abuse prevention training (Safe Environment) and others, as required by program.
  • Report suspicious and inappropriate behaviors.
  • Follow mandated abuse reporting requirements.
  • Adhere to job specific abuse risk management responsibilities.
  • Adhere to procedures related to managing high risk activities and supervising clients, as applicable.
  • Respond quickly and effectively to policy and procedure violations using the organization’s disciplinary procedures.
  • Provide staff with regular feedback regarding abuse risk prevention and a healthy reporting culture.
  • Ensure required abuse prevention practices are followed and a healthy reporting culture is maintained.

EDUCATION & TRAINING:

  • BA in Business Administration, or related field required.
  • Experience in legal work and/or practicing immigration law required.
  • Master’s degree in business, JD (Juris Doctor), or related field preferred
  • At least five years of demonstrated or progressive administration and leadership roles
  • Additional accreditations as required by specific program.

KNOWLEDGE, SKILLS & ABILITIES:

  • Highly motivated; able to work independently and as part of a team and with energy, optimism and persistence
  • Computer literate and experience with MS Office suite of products and programmatic database applications
  • Highly developed skills in strategic planning, budgeting and team management Excellent verbal and interpersonal skills.
  • Must be able to represent CCD at community events and meetings Excellent knowledge of / proficiency in:
  • Data collection and analysis as related to nonprofit outcomes
  • Strategic planning, budgeting and team building
  • Problem solving, accuracy and attention to detail
  • High level ability to: o Analyze and systematically compile technical and statistical information and to prepare reports and correspondence
  • Comprehend and make inferences from written material
  • Review the work products of others to ensure conformance to standard
  • Proven organizational skills including the ability to manage multiple tasks and projects simultaneously, meet deadlines and produce high quality results quickly
  • Computer literate and experience with MS Office suite of products and programmatic database applications; internet applications; ETO (outcomes database) experience a plus
  • Collaborative style that fosters workplace excellence and mutual staff support

OTHER REQUIREMENTS: (background check, driving record, language, physical) Background Check: This position requires a criminal background check

Physical demands: N/A Driving Record: N/A

Health: pre-employment drug screen is required

Language requirements: bilingual English/Spanish preferred

Pay: $120,000.00 – $130,000.00 per year

Benefits:

  • 403(b)
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Referral program
  • Retirement plan
  • Vision insurance

Application Question(s):

  • Which areas of immigration law have you worked with?

Family-based immigration

Asylum/refugee matters

Removal defense

VAWA/U visas/T visas

Naturalization/citizenship

Employment-based immigration

Humanitarian immigration

Other

  • How many employees have you directly supervised at one time?
  • Describe your experience supervising immigration attorneys, DOJ-accredited representatives, paralegals, or other legal services staff.
  • What experience do you have managing immigration legal services grants, contracts, or government-funded programs?
  • Have you been responsible for monitoring program compliance, case documentation, reporting requirements, or grant deliverables?

Education:

  • Bachelor’s (Required)

Experience:

  • Leadership: 5 years (Required)

License/Certification:

  • Bar License (Preferred)

Ability to Commute:

  • Dallas, TX 75247 (Required)

Work Location: In person

 

JOB SUMMARY

Through coursework and guidance provides parents and caregivers the tools necessary to gain the knowledge and skills needed to raise physically, psychologically, and emotionally healthy children. Provide case management and coordination of services for families served through TWB.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Ability to use and enrich the Parents As Teachers (PAT) curriculum to successfully instruct parents and caregivers throughout a 16 week parenting series
  • The Parent Educator will work collaboratively with families, education staff and community partners to ensure that the program meets the needs of the whole child and supports parents/guardians in addressing family needs
  • Proficient active listening skills to understand and adapt to students’ various learning styles
  • Knowledge of appropriate teaching styles and strategies
  • Strong public speaking and oral presentation skills
  • Excellent organization and time management skills
  • Advanced technology skills to track student attendance and participation
  • Leadership skills and patience for working with parents and children
  • Participates in outreach to provide education on the program and services offered
  • Provides case management services and referrals to pregnant/parenting teens/young adult women.
  • Provides administrative support for program which includes but is not limited to enrollment and termination of clients, orientation for parents, update files, data collecting for reports and tracking/reporting attendance on program database.
  • Conducts Need’s Assessments and provides client follow-ups and file updates.
  • Prepares classroom for each day’s activities
  • Maintains an orderly physical environment conducive to optimal growth and development.
  • Assists team as needed while working in each community

OTHER DUTIES:

  • Promptly reports incident and illness to the Supervisor.
  • Submits requisitions for needed supplies and materials.
  • Maintains appropriate communication of information with Supervisor, co-workers, and parents by attending and participating in staff meetings, participating in parent meetings and conferences, and agency meetings.
  • Assists with curriculum and activity planning.
  • Adhere to policies related to boundaries with and protection of clients.
  • Complete required abuse prevention training (Safe Environment) and others, as required by program.
  • Report suspicious and inappropriate behaviors.
  • Follow mandated abuse reporting requirements.
  • Adhere to job specific abuse risk management responsibilities.
  • Adhere to procedures related to managing high risk activities and supervising clients, as applicable.
  • Supports the Mission, Values, and Vision of Catholic Charities.
  • Other duties as assigned by supervisor.

EDUCATION & TRAINING:

  • High School Diploma or GED; some college preferred.
  • Experience as a parent educator required.
  • Experience working with families required.

KNOWLEDGE, SKILLS & ABILITIES:

  • Excellent communication skills: verbal, written, and interpersonal.
  • Computer literate and experience with MS Word and Excel Office products.
  • Strong organizational and time management skills required.

OTHER REQUIREMENTS: (background check, driving record, language, physical)

Background Check: This position requires a criminal background check

Driving Record: N/A

Health: annual TB screen required, other public health screenings as required

Language requirements: Bilingual English/Spanish required.

Pay: $17.00 – $19.00 per hour

Benefits:

  • 403(b)
  • 403(b) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Referral program
  • Retirement plan
  • Vision insurance

Application Question(s):

  • Do you have experience working with children and families?

Work Location: In person

 

 

 

Job Summary

Provides direct case management services for pregnant and parenting mothers experiencing homelessness who are residing at Mater Maria maternity home. Duties include intake, service plan writing, safety plans, referrals, filling out government program applications, connection to post-graduation programs such as food pantries, support groups, arranging medical services; individual counseling, assistance/guidance in decision making, and planning for the care of the child.

Essential Responsibilities & Responsibilities

  • Provides direct case management services to pregnant and parenting mothers and their babies.
  • Provides referral services and information for effective access to community resources such as WIC, SNAP, and health insurance
  • Provides relevant education/training to pregnant and parenting mothers
  • Provides mentoring services for pregnant and parenting mothers
  • Assist with maintaining and updating the maternity home’s schedule, ensuring all classes, activities, and appointments are organized and that residents are aware of their commitments.
  • Help with planning and organizing community-based activities or events for residents to participate in.
  • Help residents obtain Social Security cards, birth certificates, IDs, and driver’s licenses.
  • Completes contract billing requirements
  • Maintains minimum standards and file audits
  • Supervises Interns

Other Duties

  • Evaluates cases and makes determination for closure when appropriate
  • Completes documentation in an accurate and efficient manner
  • Outreach services to increase number of residents at Mater Maria
  • Workshops and trainings at clinics, hospitals, agencies, etc. to increase awareness about pregnant women experiencing homelessness.
  • Adheres to applicable professional and agency code of ethics.
  • If applicable, maintains licensure and certification: attend mandatory trainings, in-services, continuing education, and staff meetings.
  • Supports the Missions, Values, and Vision of Catholic Charities of Dallas.
  • Other duties as assigned by residential supervisor.
  • Adhere to policies related to boundaries with and protection of clients.
  • Complete required abuse prevention training (Safe Environment) and others, as required by program.
  • Report suspicious and inappropriate behaviors.
  • Follow mandated abuse reporting requirements.
  • Adhere to job specific abuse risk management responsibilities.
  • Adhere to procedures related to managing high risk activities and supervising clients, as applicable.

Education & Training

  • Bachelor’s degree in related field; 2 years of casework experience preferred.
  • BSW; LMSW or LCSW preferred.

Knowledge, Skills & Abilities

  • Maintains current professional license for the state of Texas, if applicable.
  • Maintains professional liability insurance, if applicable.
  • Computer literate and experienced with MS Office suite of products.
  • CPR/First Aid Trainings as required by program.
  • Excellent interpersonal and communication skills; verbal and written communication skills.
  • Strong organizational and time management skills required.

Other Requirements

Background Check: This position requires a criminal background check and finger printing.

Drug Screen: pre-employment and random

Driving Record: Valid TX driver’s license and required insurance

Health: New Hire TB screen. Other public health screenings or immunizations as indicated by program.

Language requirements: Fluent in English and Spanish (preferred)

Travel: 25% travel required

Pay: $45,000.00 – $50,000.00 per year

Benefits:

  • 403(b)
  • 403(b) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Mileage reimbursement
  • Paid time off
  • Parental leave
  • Referral program
  • Retirement plan
  • Vision insurance

Application Question(s):

  • Are you willing to work Tuesday – Saturday?

Work Location: In person

 

Job Overview

Do you begin all projects with a clear understanding of the desired end results? Are you fast-paced AND organized? Are you passionate about leading a team the provides hope and support for immigrants?

If this sounds like you, keep reading.

Catholic Charities Dallas is looking for a Staff Attorney to join our team.

Responsible for counseling clients regarding their immigration matters and for managing their immigration cases.

Essential Duties:

  • Interviews, counsels, and advises clients regarding benefits available to them under the current immigration law.
  • Informs clients of all requirements for the benefit sought and prepares clients’ cases for submission to Federal Government immigration agencies.
  • Complete immigration applications for USCIS and EOIR, as needed for client.
  • Informs clients of legal requirements for benefits sought, expenses related to applying for the benefit and timeframes.
  • Represents clients before the Dallas Immigration Court and the Dallas office of the Department of Homeland Security.
  • Manages client cases once open, to ensure proper and timely consideration by government officials.
  • Will provide outreach throughout Diocese of Dallas and to provide direct legal aid and other outreach events as needed.

Other Duties:

  • Assists in training and mentoring of summer interns, accredited representatives, and other staff as needed.
  • Participates in the Dallas Bar Association’s Pro Bono Committee.
  • Adheres to agency and professional code of ethics.
  • Attends immigration training seminars and remains abreast of the immigration law and procedures.
  • Maintains active bar license.
  • Supports the Mission, Values, and Vision of Catholic Charities.
  • Other duties as assigned by supervisor.
  • Adheres to policies related to boundaries with and protection of clients.
  • Completes required abuse prevention training (Safe Environment) and others, as required by program.
  • Reports suspicious and inappropriate behaviors.
  • Follows mandates abuse reporting requirements.
  • Adheres to job specific abuse risk management responsibilities.
  • Adheres to procedures related to managing high risk activities and supervising clients, as applicable.

Qualifications, Education & Training:

  • Juris Doctor from accredited law school.
  • Active bar license in any state. (Texas preferred)
  • Received Bar License within the last 2 years.

Knowledge, Skills & Abilities:

  • Excellent verbal and written communication skills in English and Spanish
  • Ability to effectively interact with individuals from diverse cultures and ethnicities
  • Ability to work well independently and as part of a team
  • Strong organizational and time management skills required
  • Excellent public speaking skills in English and Spanish
  • Excellent advocacy skills

Other Requirements:
Background Check: This position requires a criminal background check.

Driving Record: N/A

Health: Annual TB screen is required; other public health screenings, as required.

Language: Bilingual English/Spanish required.

Job Type: Full-time

Pay: $67,000.00 – $78,000.00 per year

Benefits:

  • 403(b)
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Referral program
  • Retirement plan
  • Vision insurance

Application Question(s):

  • Do you have an Active bar license in any state?

Work Location: In person

Job Overview
The Case Manager I provides direct support to clients by serving as a primary point of contact for immigration-related matters. This role is responsible for managing assigned cases, providing guidance to clients, and ensuring accurate and timely preparation of immigration applications.

Essential Duties and Responsibilities

  • Interviews, counsels, and advices clients regarding benefits available to them under the immigration law.
  • Informs clients of all requirements for the benefit sought and prepares clients’ cases for submission to Federal Government immigration agencies.
  • Opens cases the following types of cases for clients who are fully prepared to present their cases to immigration authorities: initial family petitions; DS-230 Packets, Visa Appointments, adjustment of status applications, citizenship applications, employment authorization applications, TPS applications, V-Visa applications, FBI Rap sheets, FOIA applications, and green card replacement applications.
  • Informs clients of legal requirements for benefits sought, expenses related to applying for the benefit and timeframes.
  • Manages client cases once open, to ensure proper and timely consideration by government officials.
  • Work with volunteers in your programs to ensure a positive experience for the clients we serve and the volunteer. This may include some elements of supervision, training, and feedback on performance for some volunteers in your program, depending on the project at hand.

Other Duties

  • Adheres to agency and professional code of ethics.
  • Attends immigration training seminars and read daily immigration law updates to remain abreast at all times of the immigration law and procedures. Maintains Accreditation at all times.
  • Supports the Mission, Values, and Vision of Catholic Charities.
  • Adhere to policies related to boundaries with and protection of clients.
  • Complete required abuse prevention training (Safe Environment) and others, as required by program.
  • Report suspicious and inappropriate behaviors.
  • Follow mandated abuse reporting requirements.
  • Adhere to job specific abuse risk management responsibilities.
  • Adhere to procedures related to managing high risk activities and supervising clients, as applicable.
  • Respond quickly and effectively to policy and procedure violations using the organization’s disciplinary procedures.
  • Provide staff with regular feedback regarding abuse risk prevention and a healthy reporting culture.
  • Ensure required abuse prevention practices are followed and a healthy reporting culture is maintained.
  • Other duties as assigned by supervisor.

Qualifications

  • Some college, Bachelor’s degree preferred.
  • Immigration Experience Preferred
  • Immigration training provided for continuing legal education
  • Bilingual English/Spanish required
  • Excellent verbal and written communication skills in English and Spanish
  • Ability to effectively interact with individuals from diverse cultures and ethnicities
  • Ability to work well independently and as part of a team
  • Strong organizational and time management skills required
  • Excellent public speaking skills in English and Spanish
  • Excellent advocacy skills
  • Strong Organizational Skills

OTHER REQUIREMENTS: (background check, driving record, language, physical)

Background Check: This position requires a criminal background check

Health: annual TB screen required, other public health screenings as required

Language requirements: Bilingual English/Spanish required.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

  • 403(b)
  • 403(b) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Referral program
  • Vision insurance

Work Location: In person

 

Job Overview
Case Manager I is responsible for counseling clients regarding their immigration matters and for managing their immigration cases. Responsible for obtaining DOJ accreditation.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Interviews, counsels, and advices clients regarding benefits available to them under the immigration law.
  • Informs clients of all requirements for the benefit sought and prepares clients’ cases for submission to Federal Government immigration agencies.
  • Opens cases for clients who are fully prepared to present their cases to immigration authorities: initial family petitions; Adjustment of status applications, citizenship applications, employment authorization applications, TPS applications, T Visa, U-Visa, V-Visa applications, FBI Rap sheets, FOIA applications, and green card replacement applications.
  • Informs clients of legal requirements for benefits sought, expenses related to applying for the benefit and timeframes.
  • Manages client cases once open, to ensure proper and timely consideration by government officials.

OTHER DUTIES:

  • Adheres to agency and professional code of ethics.
  • Attends immigration training seminars and read daily immigration law updates to remain abreast at all times of the immigration law and procedures. Maintains Accreditation at all times.
  • Supports the Mission, Values, and Vision of Catholic Charities.
  • Adhere to policies related to boundaries with and protection of clients.
  • Complete required abuse prevention training (Safe Environment) and others, as required by program.
  • Report suspicious and inappropriate behaviors.
  • Follow mandated abuse reporting requirements.
  • Adhere to job specific abuse risk management responsibilities.
  • Adhere to procedures related to managing high risk activities and supervising clients, as applicable.
  • Respond quickly and effectively to policy and procedure violations using the organization’s disciplinary procedures.
  • Provide staff with regular feedback regarding abuse risk prevention and a healthy reporting culture.
  • Ensure required abuse prevention practices are followed and a healthy reporting culture is maintained.
  • Other duties as assigned by supervisor.

EDUCATION & TRAINING:

  • B.A. Degree required
  • 1 year immigration experience preferred.

KNOWLEDGE, SKILLS & ABILITIES:

  • Excellent interpersonal and communication skills; verbal and written communication skills in English.
  • Ability to effectively interact with individuals from diverse cultures and ethnicities.
  • Computer literate and experience with MS Office suite of products
  • Strong organizational and time management skills required.
  • Adhere to policies related to boundaries with and protection of clients.
  • Complete required abuse prevention training (Safe Environment) and others, as required by program.
  • Report suspicious and inappropriate behaviors.
  • Follow mandated abuse reporting requirements.
  • Adhere to job specific abuse risk management responsibilities.
  • Adhere to procedures related to managing high-risk activities and supervising clients, as applicable.

OTHER REQUIREMENTS: (background check, driving record, language, physical)

Background Check: This position requires a criminal background check

Health: annual TB screen required, other public health screenings as required

Language requirements: Bilingual English/Spanish required.

  • Work with volunteers in your programs to ensure a positive experience for the clients we serve and the volunteer. This may include some elements of supervision, training, and feedback on performance for some volunteers in your program, depending on the project at hand.

Pay: $21.00 – $23.00 per hour

Benefits:

  • 403(b)
  • 403(b) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Referral program
  • Retirement plan
  • Vision insurance

Work Location: In person

Job Summary

We are seeking a passionate and dedicated Bilingual Infant & Toddler Teacher to join our vibrant early childhood education team. In this role, you will provide the children with protection and care. As well as implement developmentally appropriate activities and lesson plans.

Essential Duties & Responsibilities:

  • Conduct developmentally appropriate activities based on set goals for infants and toddlers.
  • Instructs children in a nurturing and supportive manner.
  • Provides daily classroom activities using positive guidance techniques.
  • Communicates with parents about child’s progress.
  • Prepares classroom for each day’s activities
  • Enforces safety rules and intervenes when children are likely to injure themselves or others.
  • Maintains an orderly physical environment conducive to optimal growth and development.

Other Duties:

  • Promptly reports incident and illness to the Supervisor.
  • Submits requisitions for needed supplies and materials.
  • Maintains appropriate communication of information with Supervisor, co-workers, and parents by attending and participating in staff meetings, participating in parent meetings and conferences, and Agency meetings.
  • Assists with curriculum and activity planning.
  • Supports the Mission, Values, and Vision of Catholic Charities.
  • Adhere to policies related to boundaries with and protection of clients.
  • Complete required abuse prevention training (Safe Environment) and others, as required by program.
  • Report suspicious and inappropriate behaviors.
  • Follow mandated abuse reporting requirements.
  • Adhere to job specific abuse risk management responsibilities.
  • Adhere to procedures related to managing high risk activities and supervising clients, as applicable.
  • Other duties as assigned by supervisor.

Education & Training:

  • High School Diploma or GED; some college preferred.
  • TSR, CDA or working towards a certification.
  • Experience working with infants and toddlers.

Knowledge, Skills & Abilities:

  • Excellent communication skills: verbal, written, and interpersonal.
  • Maintain minimum required training hours required by State of Texas and any other accreditation/licensing governing body.
  • Computer literate and experience with MS Word and Excel Office products.
  • Open to Feedback
  • Able to work in a team
  • Strong organizational and time management skills required.

OTHER REQUIREMENTS:

(background check, driving record, language, physical)

Background Check: This position requires a criminal background check

Driving Record: N/A

Health: annual TB screen required, other public health screenings as required

Language requirements: Bilingual English/Spanish required.

Pay: $16.00 – $17.00 per hour

Benefits:

  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Referral program
  • Retirement plan
  • Vision insurance

Work Location: In person

Job Overview

Assists the Hunger Sr. Program Manager with timely and accurate pick up and distribution of goods to mobile sites and partner organizations. Driver will also serve as a back-up driver for other CCD programs upon request. The job requires the employee to adhere to all local, state and federal regulations and policies. Responsible for reporting vehicle upkeep, maintenance and inspections.

Essential Duties & Responsibilities

  • Responsible for placing all orders for mobiles sites 1 week in advance.
  • Responsible for entering all lbs. daily into CCD data platform system.
  • Responsible for sending NTFB receipts daily to Sr. Manager and Logistics Manager
  • Responsible for providing excellent customer service to site coordinators and volunteers during the food distribution.
  • Responsible to communicate with site coordinator and know their specific needs and families to be served.
  • Responsible to keep the mobile food truck clean (inside cabin and bays)
  • Responsible to submit daily pre-trip, post trip inspection and any issues with truck through the keep trucking app
  • Responsible to report all truck issues to Outreach Manager and Sr. Program Manager the same day it happens.
  • Responsible for replenishing the truck with distribution supplies and PPE.
  • Responsible to always keep the weight distribution of the truck balance to ensure safety while driving.
  • Maintain an accident free record.

Other Duties

  • Updates and responds to voicemails and emails.
  • Is knowledgeable of department and agency policies in order to properly inform clients.
  • Support the Missions, Values, and Vision of Catholic Charities of Dallas.
  • Adhere to policies related to boundaries with and protection of clients.
  • Complete required abuse prevention training (Safe Environment) and others, as required by program.
  • Report suspicious and inappropriate behaviors.
  • Follow mandated abuse reporting requirements.
  • Adhere to job specific abuse risk management responsibilities.
  • Adhere to procedures related to managing high risk activities and supervising clients, as applicable.
  • Other duties as assigned by supervisor.

Education & Training

  • HS diploma or GED; some college preferred.
  • CDL license B or A
  • 1 to 2 years of work experience driving large vehicles

Knowledge, Skills & Abilities

  • Excellent communication skills, verbal, written, and interpersonal.
  • Ability to respond to common inquires or complaints from clients, regulatory agencies, or members of the business community
  • Ability to effectively interact with individuals from diverse cultures and ethnicities
  • Computer literate and experience with MS Office suite of products
  • Adherence to applicable professional and agency Codes of Ethics
  • Capable of performing tasks with limited supervision.

Other Requirements : (Background check, driving record, language, physical)

Background Check: This position requires a criminal background check

Driving Record: Clear driving record and current liability insurance

Health: annual TB screen required, other public health screenings as required

Language requirements: Bilingual English/Spanish preferred

Physical demands: While performing the duties of this job, the employee is:

  • Frequently required to use hands to handle or feel objects, tools, or controls.
  • Frequently required to reach with hands and arms.
  • Frequently required to lift up to 60 lbs.
  • Occasionally exposed to wet/humid and extreme cold/heat conditions.

Pay: $22.00 – $24.00 per hour

Expected hours: 40.0 per week

Benefits:

  • 403(b)
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance

Application Question(s):

  • Do you have any volunteer experience? If so, where have you volunteered?

License/Certification:

  • CDL (Required)

Work Location: In person

Job Summary

The Lead Case Manager will provide guidance and support to a case management team of 9 while managing a small case load of clients, (Maximum 10). The Lead Case Manager will work alongside the team to support the enforcement of expectations and to advocate for residents struggling with housing stability. The Lead Case Manager will report to the Program Manager and will assist with data collection, reporting, and audit of client records. Candidate should have case management and clinical experience.

Essential Duties & Responsibilities

  • Knowledgeable of department and agency policies to properly inform clients of same
  • Provide guidance and support to the Case Management team
  • Support staff in conducting home visits as needed
  • Can assist team with handling clients with complex needs
  • When appropriate, can assist in completing required grant reports
  • Provide direct case management services to clients and will manage a small case load
  • Completes documentation to meet grant requirements
  • Enters data into HMIS regarding client related activities
  • Under the guidance and supervision of Program Manager, can assist with data collection for weekly and monthly reports
  • Interacts with clients in a professional manner, making sure that appointments are honored or rescheduled if needed, making sure that all information is kept confidential.
  • Engages with community partners
  • Represents organization at community meetings, events, or other gatherings
  • Support the Mission, Values, and Vision of Catholic Charities.
  • Performs other duties as assigned by supervisor

Other Duties

  • Adhere to policies related to boundaries with and protection of clients
  • Complete required abuse prevention training (Safe Environment) and others, as required by program.
  • Report suspicious and inappropriate behaviors.
  • Follow mandated abuse reporting requirements.
  • Adhere to job specific abuse risk management responsibilities.
  • Adhere to procedures related to managing high risk activities and supervising clients, as applicable.

Skills/Qualifications

  • Bachelor’s or Master’s degree in social work or a related field of study is preferred but may be substituted by significant relevant work experience.
  • Familiarity working with individuals that have experienced long-term homelessness.
  • Experience and expertise working with individuals with significant mental health and chemical dependency barriers.
  • Strong assessment and care planning skills.
  • Excellent interpersonal and communication skills to interact with diverse individuals and to build rapport with clients,
  • Effective critical thinking, problem-solving, and team building skills.
  • Strong organizational, documentation, and time management skills.
  • Proficiency with MS Office suite of products.

Physical Demands

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • Be able to sit for prolonged period.
  • Be able to stand, bend, kneel, etc. while performing certain duties/tasks/activities
  • Be able to lift, push or pull up to 10 lbs.
  • Must be able to work a flexible schedule.

Pay: $61,000.00 – $63,000.00 per year

Benefits:

  • 403(b)
  • 403(b) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Referral program
  • Retirement plan
  • Vision insurance

Application Question(s):

  • How many years of non-profit work experience do you have? Have you worked with unsheltered or formally unsheltered individuals, if so, where?
  • Do you have HMIS experience?
  • How do you organize your day?

Work Location: In person

Making the Mission Possible

Are you service minded, compassionate and committed to helping others?  Do you recognize the dignity and worth of every person?  Do you believe in doing what is just, honest and merciful?  If yes, we are looking for you!

Our organization provides many benefits, but perhaps the best is the type of work we do every day!

2020 Best Nonprofits to work for

Catholic Charities Dallas (CCD) was selected as one of the 2020 “Best Nonprofits to Work For.” The NonProfit Times, the leading national business publication for nonprofit managers, has partnered with Best Companies Group to identify nonprofit organizations where leaders have excelled in creating quality workplaces.

This survey and awards program is designed to identify, recognize and honor the best employers in the nonprofit industry, benefiting the industry’s economy, workforce and businesses. The list is made up of 50 organizations.

***Please be advised: The information on this page, or information through links provided, are neither a direct nor an implied offer of employment or guarantee of employment. Posted openings may be filled at any time without prior notice. In addition to the posted employment qualifications, additional procedures such as a background check, drug screening, and other exams may be required either by policy or law. For additional conditions and restrictions, a complete employment policy statement, complete job descriptions, and more, please contact us. CCD is an equal opportunity employer.