Refugee Services

Welcoming the Stranger

We work alongside and support clients throughout their journey and provide newly arrived individuals and families with services and opportunities to reach their full potential here in the United States.

Our Services

Refugee Cash Assistance (RCA)

Up to 4 months of RCA from eligibility, providing basic needs support (food, shelter, transportation) and mandatory self‑sufficiency planning and employment services to help clients assess needs and quickly secure and keep work

Refugee Medical Assistance (RMA)

From the client’s date of eligibility, program participants may receive 4 months of RMA to cover their medical needs. RMA provides the same health insurance coverage as Medicaid.

Refugee Health Promotions Program (RHP)

Case managers guide clients through accessing health services, insurance applications, appointments, and external resources, while specialists teach classes on the U.S. healthcare system to support independent management of personal and family health

Case Management & Long-Term Support

Comprehensive case management addressing needs beyond employment and English instruction, including barriers, health and emergency services, cultural adjustment, orientation, and assistance with federal/state benefits—available for up to 5 years from eligibility

Employment Services

Employment‑focused program supporting economic independence through job placement, vocational training, skills recertification/development, and employment retention, available for up to 5 years from eligibility

Education Services

In‑person and virtual education and English‑language instruction supporting clients’ path to economic independence, available for up to 5 years from eligibility

Refugee School Impact

School navigators help refugee families understand the U.S. public school system through orientation, tutoring support, and parent guidance on school accommodations and available resources

Program Eligibility

Refugee Services programming is available to Office of Refugee Resettlement (ORR) eligible populations and may be available for up to five years from date of eligibility.

For more information on Unaccompanied Refugee Minor programming, please see Children’s Services.

Need Help from Refugee Services?

If you or your family are seeking support, our team is here to walk alongside you. You can call or email us directly, or submit a request below. We will guide you through the next steps.

Be Part of the Welcome

At Catholic Charities Dallas, we welcome the stranger and strive to serve each individual with compassion, integrity, and respect. You can help us continue this work in meaningful ways.

Volunteer

Volunteers play a vital role in supporting newly arrived families as they begin rebuilding their lives. To learn more about opportunities with Refugee Services, visit our Volunteer page or email us at volunteer@ccdallas.org.

Donate Needed Items

Many families arrive with very few belongings. You can support them by donating essential household items through our In-Kind Donation page.